The second-hand marketplace Shoppers Voice Displeasure About Sizing Modifications

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

This online marketplace has altered its size classifications for female and kids' apparel failing to inform all shoppers about the modification.

Online Platforms Response

Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification versus the original listing because of the remapping.

The company said the revised method more closely matches other platforms.

The platform has recommended to examine their items and update the measurements by hand where appropriate, which has left users frustrated.

Measurement Approach Modifications

Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.

Shopper Stories

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Manual Updates

A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Marketplace Information

The platform boasts over 100 million users, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.